Frequently asked questionsLinux Shared Hosting FAQ's

Web hosting is where you can host your website, and use resources of a shared web server like Disk Usage, Bandwidth, Cpu/Ram and access via a Dedicated Network virtually.

Yes, you can host multiple websites in 1 cPanel account if you have ordered hosting plan with Addon Domain Service.

Yes, with every shared hosting plan ssl certificate is free. SSL certificate will be free to you as long as you are using our hosting services.

We don't allow any spamming scripts, phishing scripts, malware or any harmfull data on our server and there is Zero Tolerance Policy. If any cpanel account found using these activity, services will be suspended with or without prior notice or without any refund.

Yes! We provide 300+ Softaculous Scripts Installer on our Shared Or Reseller Hosting Server without any additional cost. You can install Wordpress, Joomla, Opencart, and 300+ scripts via Cpanel.

Yes we will transfer all data and account from your old server to our server for FREE if you are using cPanel. If you are using some other panel please contact our sales team for details.

Yes, mostly shared plans have 1 free domain is included 1st year. Free Domain Registration applies to the following extensions only: .com, .net, .org, .biz, .pk, .com.pk

Yes, We provide 3 days money back guarantee. More Details Refund Policy

Our shared servers are hosted in Europe.

Yes, we offer free trial on our starter plan, just place your order and we will activate your trial plan for free. Please note you must have registered domain against your trial order to activate it. Else your order will be cancelled.

You can manage your hosting by our given free cPanel, once your order become active you will receive your hosting detials on your registered email address. You can manage your hosting completely from cPanel, .e.g. Create Website, Create Database, Create Emails, Setting up Cron Jobs, Forwarders, File Manager etc..

Please note, web hosting and website development is completely a different thing. As you have ordered only web hosting plan from us so we are only responsible for web hosting related service, .e.g Emails outgoing issue, website inaccesible issue, ssl issue etc.. For any type of development issues you must contact with some expert web developer.

Bandwidth can be measure as your server upload/download traffic or it refers to as how much network data you can access on your server. The server bandwidth is unlimited as per fair usage policy. Fair usage is refers as you use your server for fair work not for some bots or ddos activities.

Primary domain is refers to as cPanel main domain under which your hosting account is created. And addon domain is where you add additional domain under the same cPanel account which is also known as secondary domain. And sub domain is a child domain of the main domain. For example: maindomain.com (Primary Domain), mynewdomain.com / abcxyz.com (Addon Domain) & sub domain is child domain of a main domain. E.g. blog.maindomain.com (Primary sub domain), forum.abcxyz.com (Addon sub domain).

Frequently asked questionsLinux VPS Server FAQ's

A Linux virtual private server (VPS) is a virtual machine sold as a service by an Internet hosting service. A VPS runs its own copy of an operating system which is linux based, and customers have superuser-level access to that operating system instance, so they can install almost any software that runs by the Linux.

Yes, we have almost each and every updated distribution of Linux OS to install. E.g. Ubuntu, Centos, Arch, Alma, Fedora.

We have almost every distribution of linux which we offer is listed on our order page, if you are not able to see your choice of distribution it is due to we didn't update it manually in our clientarea. So please contact us and we will further guide you on this. We have all distributions available to install and use.

You can install and run any type of application which is supported by Linux distributions on your server. E.g. NodeJs, Python, Apache, MySQL, PhpMyAdmin, Java or much more..

You can host any kind of content, provided that it is compliant with local laws in the country that your VPS is hosted in. Please research the local laws carefully, as you are responsible for the data hosted on your server.

Several people can use the same VPS. We advise that you take great caution when doing so, as you are responsible for how your service is used.

You are free to use your VPS as you wish, and install any kind of software onto it, provided that it's compliant with both local laws and our Terms & Conditions. You have your own resource quotas (CPU, RAM, hard disk). However, in accordance with our Terms & Conditions, we're able to put your VPS in quarantine if you exceed your quotas in a way that risks affecting the stability of our infrastructures. For example, continuous intensive CPU usage could trigger this procedure.

Regardless of the situation, we cannot access your data, nor your VPS or its configuration.

Our Linux VPS servers are located in Europe & USA. Click on order now button and it will show you your server data center location.

We don't allow any spamming scripts, phishing scripts, malware or any harmfull data on our server and there is Zero Tolerance Policy. If any vps account found using these activity, services will be suspended with or without prior notice or without any refund.

No, there is no any money back guarantee for vps server. For details: https://www.cheaphosting.pk/refund-policy.php

We will provide you root ssh access IP and root password. Also you can access your vps using console incase of you have forgotted your password.

As same as your physical computer or laptop there is CPU frequency speed and cores which handles running process on your server. CPU cores refers to your CPU per core speed in Mhz or Ghz. The more cores of your server have the more process it will be able to handle. Also RAM is a common computing acronym that stands for random-access memory. Sometimes it's called PC memory or just memory. In essence, RAM is your computer or laptop's short-term memory. It's where the data is stored that your computer processor needs to run your applications and open your files.

A solid-state drive is a solid-state storage device that uses integrated circuit assemblies to store data persistently, typically using flash memory, and functioning as secondary storage in the hierarchy of computer storage. A solid state drive reads up to 10 times faster and writes up to 20 times faster than a hard disk drive (hdd).

In a traditional sense, a dedicated IP is a static IP address assigned to a single website hosting account, which means no one else can use it. This allows website owners to access their sites with an IP instead of using a domain name.

VPS is a standalone server, it's a virtual server but it act like a dedicated server. In VPS only hardware resources are distiributed among other users but there is no communication of other hosted vps with your vps. It means you are able to utilize all your server resources e.g. Disk, Ram, CPU without any restriction also you can modify your server on OS level as it is only assigned to you.

Yes, you can remotely manage your vps server from our clientarea > VPS section. Incase of password lost you can also reset your Linux VPS server root password from clientarea. You can reinstall any choice of OS yourself. You can start/stop/restart and can connect to you server remotely via vnc console from clientarea. There is no any restriction or limit on reinstalling or start/stop vps.

By default there is only ssh is installed on server to access your server from ssh command line. But you can install Remote desktop GUI application on your server from command line and then access your server using rdp. You can search on google about installing remote desktop on linux server.

Yes, you can renew your same vps every month. We generate invoice before 10 days of your server expiration due date and send you reminders before your server expiry. On Expiration date your server will be suspended and you will not able to access your server in any matter. You can renew your server within 3 days of server expiry or after that we will permanantly terminate your vps server and then you will not be able to retrieve that server or your data again.

We don't save any backup, snapshot or copy of your vps and also we are not responsible of any data loss or damage happens to your server. You are the only owner of your server and responsible of any data which is hosted on your server. If you are a long term customer and want backup to be enabled for your full vps, kindly contact our sales team.

As this VPS are in price of unamanaged by default so we don't provide any type of support in using VPS server. In case if you have made any change which change network or other ssh connection setting you can connect it vnc console of your server and can undo your changes. In any matter or issue which occurs in your vps you must contact with your server admin to solve issue on your vps. We are responsible only for hardware related issues e.g. Hardware disk issue, Network issue. If you need support from us, kindly contact our sales team for furhter discussion. We have weekly/monthly support plans available on additional charges.

Bandwidth can be measure as your server upload/download traffic or it refers to as how much network data you can access on your server. The server bandwidth is unlimited as per fair usage policy. Fair usage is refers as you use your server for fair work not for some bots or ddos activities. The port speed is refered to as your server network speed just like our home internet connection which is 1Mbps, 5Mbps etc.. By default our hosted servers which are in EU/US locations are comes up with 100 Mbps speed.

Frequently asked questionsWindows VPS Server FAQ's

A Windows virtual private server (VPS) is a virtual machine sold as a service by an Internet hosting service. A VPS runs its own copy of an operating system which is Windows based, and customers have superuser-level access to that operating system instance, so they can install almost any software that runs by the Windows OS.

Currently we are offering Windows Server 2019 & Windows Server 2022 on our VPS servers.

You can access your Windows Server Remotely from your computer. For more details Click Here.

You can install and run any type of application which is supported by Windows OS on your server. E.g. Chrome, Mozilla, Streaming App, Trading App, or much more..

You can host any kind of content, provided that it is compliant with local laws in the country that your VPS is hosted in. Please research the local laws carefully, as you are responsible for the data hosted on your server.

Several people can use the same VPS. We advise that you take great caution when doing so, as you are responsible for how your service is used.

You are free to use your VPS as you wish, and install any kind of software onto it, provided that it's compliant with both local laws and our Terms & Conditions. You have your own resource quotas (CPU, RAM, hard disk). However, in accordance with our Terms & Conditions, we're able to put your VPS in quarantine if you exceed your quotas in a way that risks affecting the stability of our infrastructures. For example, continuous intensive CPU usage could trigger this procedure.

Regardless of the situation, we cannot access your data, nor your VPS or its configuration.

Our Windows VPS servers are located in Europe & USA. Click on order now button and it will show you your server data center location.

We don't allow any spamming scripts, phishing scripts, malware or any harmfull data on our server and there is Zero Tolerance Policy. If any vps account found using these activity, services will be suspended with or without prior notice or without any refund.

No, there is no any money back guarantee for vps server. For details: https://www.cheaphosting.pk/refund-policy.php

We will provide you administrator account access IP and it's password. Also you can access your vps using console incase of you have forgotted your password.

As same as your physical computer or laptop there is CPU frequency speed and cores which handles running process on your server. CPU cores refers to your CPU per core speed in Mhz or Ghz. The more cores of your server have the more process it will be able to handle. Also RAM is a common computing acronym that stands for random-access memory. Sometimes it's called PC memory or just memory. In essence, RAM is your computer or laptop's short-term memory. It's where the data is stored that your computer processor needs to run your applications and open your files.

A solid-state drive is a solid-state storage device that uses integrated circuit assemblies to store data persistently, typically using flash memory, and functioning as secondary storage in the hierarchy of computer storage. A solid state drive reads up to 10 times faster and writes up to 20 times faster than a hard disk drive (hdd).

In a traditional sense, a dedicated IP is a static IP address assigned to a single website hosting account, which means no one else can use it. This allows website owners to access their sites with an IP instead of using a domain name.

VPS is a standalone server, it's a virtual server but it act like a dedicated server. In VPS only hardware resources are distiributed among other users but there is no communication of other hosted vps with your vps. It means you are able to utilize all your server resources e.g. Disk, Ram, CPU without any restriction also you can modify your server on OS level as it is only assigned to you.

The Windows server terms refers to as Windows RDP, as most people knows Windows server by name RDP or Windows RDP. So Windows Server, Windows VPS, Windows RDP all terms are same.

Yes, kindly open Remote Desktop Application in your computer and Put your VPS IP and details to access RDP in GUI.

Yes, you can renew your same vps every month. We generate invoice before 10 days of your server expiration due date and send you reminders before your server expiry. On Expiration date your server will be suspended and you will not able to access your server in any matter. You can renew your server within 3 days of server expiry or after that we will permanantly terminate your vps server and then you will not be able to retrieve that server or your data again.

We don't save any backup, snapshot or copy of your vps and also we are not responsible of any data loss or damage happens to your server. You are the only owner of your server and responsible of any data which is hosted on your server. If you are a long term customer and want backup to be enabled for your full vps, kindly contact our sales team.

As this VPS are in price of unamanaged by default so we don't provide any type of support in using VPS server. In case if you have made any change which change network or other ssh connection setting you can connect it vnc console of your server and can undo your changes. In any matter or issue which occurs in your vps you must contact with your server admin to solve issue on your vps. We are responsible only for hardware related issues e.g. Hardware disk issue, Network issue. If you need support from us, kindly contact our sales team for furhter discussion. We have weekly/monthly support plans available on additional charges.

Bandwidth can be measure as your server upload/download traffic or it refers to as how much network data you can access on your server. The server bandwidth is unlimited as per fair usage policy. Fair usage is refers as you use your server for fair work not for some bots or ddos activities. The port speed is refered to as your server network speed just like our home internet connection which is 1Mbps, 5Mbps etc.. By default our hosted servers which are in EU/US locations are comes up with 100 Mbps speed.

Frequently asked questionsVisichat Hosting FAQ's

Visichat is a market leading Internet chat solution. It is a modern and user friendly piece of software, with an easy to use and fully-featured admin panel and client interface. It supports voice, video and multiple languages. Visichat is a cross-platform solution, which can act as a flexible foundation for online communities, virtual schools, businesses, and more.

The software is full-featured yet easy to use multi-room online chat, with great webcam and voice streaming features. It supports multiple languages and platforms. This video chat is easy to install, maintain and integrate with existing community databases. It supports user access groups and user level permissions, as well as premium membership options and various payment gateways. The chat can be used as a private community forum, customer support and business tool, virtual school, stock trader's assistant, and much, much more. Flash client source codes are also available with all licence purchases. Flash source code files give you the power to: customise the look and feel of your chat, add custom smileys, swap interface parts in your layout, change login behaviour, and more. Visichat will save you time, money and effort in the long term.

Yes, we host the most up-to-date demo. It can be found on the Chatroom Demo page via the 'Visit Demo' button. It's fully interactive. You can try out the chat client and the admin panel. Please do not use the demo for customer, sales or technical support queries. Kindly direct any questions you may have for us through the Conact Form or the Customers Portal.

Visichat software can be used everywhere your needs and imagination take you. You can run it on community sites, virtual schools or forums. Deploy it in the stock trading environment, modelling site or customer support centre. Visichat is ideally suited for all scenarios where high performance video conferencing features are required. Please visit the chat features page for a complete overview of the system and what it can do.

Yes, Visichat has been successfully used as a virtual learning tool. You can run a single classroom or an entire school, with several subjects and year groups. Teachers can use text, voice and webcam to communicate. They can draw, insert videos and share files in the chat room to enliven lesson activities. They can also provide chat transcripts as lesson notes, and more.

Yes, Visichat can act in this capacity. It has a dedicated customer support mode. This mode offers a streamlined, isolated interface to your visitors to seek support. Your staff can see everyone and initiate one-to-one contact with clients to deal with specific questions. They are also able start webcam and voice-only conversations to offer a more personal service.

If do an installation for you, we'll send you the URLs for your chat and control panel. Admin panel link by default follows the following format: '/admin/' part is added, without the quotes, to your chat's URL. You can rename this folder if required.

The control panel offers fully-featured administration and moderation powers to chat owners, and other administrators. Webmasters can manage users, user access groups, permissions, rooms, and global chat settings. Chat owners can setup payment gateways, integration, banners, and mailing lists. Advanced history and logging options are available to meet the security and privacy requirements of your community.

Our system is easy to install, manage and integrate. It supports multiple languages and platforms. The software can be extended through custom widgets, always remaining flexible and responsive to your needs. Furthermore, Visichat offers the following benefits: - Ease of use - Real time communication - File upload facility - Webcam, voice and text chat - Browser based chat client - Fully-featured admin panel - Smooth data migration from older releases - Up to one year free updates service - High quality documentation - And more!

HelpQuick Support

11:00 - 19:30

Call Support

+9230 9990 9995
(Mon - Fri)

Email Support

[[email protected]]
24x7x365

Chat Support

11:00 AM - 07:30 PM
(Daily)